Shipping is completely free for all orders within the United Kingdom.

Your order is processed within 1–3 business days. Delivery then takes around 3–5 business days. During periods of high demand, slight delays may occur.

Yes – once your order ships, you'll receive a tracking number by email. Tracking updates fully once your parcel has been handed over to the local courier.

Yes, we also ship to select international destinations. Please note that customs duties or import fees may apply depending on your country. These are charged directly by the courier or local authorities and are the buyer's responsibility.

Under UK consumer law, you have a statutory right to cancel within 14 days of receiving your order. On top of that, we offer a 40-night trial – if you don't notice a difference, simply send the product back.

Return shipping costs are covered by the customer, unless agreed otherwise. We recommend sending returns with tracking.

Once we've received and inspected your return, we'll refund the purchase price to your original payment method within up to 14 business days.

The blanket is made from breathable ice silk with a Q-Max value of 0.3. This material efficiently draws away excess body heat – no moisture build-up, so it stays dry even on hot summer nights.

Yes – no problem at all. The blanket is deliberately compact and lightweight so it fits any standard household washing machine:

• Gentle cycle at 40°C
• Dry flat
• Do not bleach or iron on high heat

The SoftCloud® pillow measures 48 × 74 cm – ideal for an ergonomic sleeping position, and fits all standard pillowcases.

Yes. Both the ArcticSilk blanket and the SoftCloud® pillow are hypoallergenic and skin-friendly – ideal for sensitive skin and allergy sufferers.